Stay in the know
To ensure the safety and comfort of all our members, the staff and board of the YMCA of South Hampton Roads has implemented the following policies and guidelines. If you have any questions, please contact us.
- Age Guidelines
- Animal Policy
- Basketball Etiquette
- Breastfeeding
- Membership Cancellation
- Caregiver for Members
- Changes to your information/membership
- Check In
- Cell Phones and Photography
- Code of Conduct
- Communications
- Diving Guidelines
- Drug Policy
- EGYM Guidelines
- Emergencies
- Financial Assistance
- Free Weight Guidelines
- Hot Tub/Steam Room/Sauna
- Interactive Zone Guidelines
- Guest Policy and Nationwide Membership
- Gymnasium Guidelines
- Licensed Child Care Handbook
- Lost Card
- Member Status Change
- Outer Banks Family YMCA Guest Policy
- Personal Belongings
- Program Refunds
- Returned Checks
- Service Creed
- Social Media (Rules of Engagement)
- Solicitation
- Stay & Play Guidelines
- Stay & Play/Interactive Zone Parent Handbook
- Swim Test
- Pool Guidelines
- Water Slide Guidelines
- Wellness Center Guidelines
At the Y, staff and volunteers go to great lengths to outline all rules and policies to ensure the comfort and safety of you, your family and other members. Because it is impossible to foresee or communicate every situation that may arise, we reserve the right to amend or add a policy/operating rule to ensure the safety and comfort of all. We understand that consistency among our family centers is a cornerstone of our business practice and want you to be met with the same guidelines, regardless of which center you visit. However, due to varying facility designs, space and amenities, from time to time, you may see a variation to a rule or policy between centers. Please contact the executive director or membership director at any of our facilities if you have any questions.